What our Customers say...


We are extremely happy with the work done. Justin our project manager was great he explained step by step what the process would be. Work was completed in a timely fashion! Troy who did our drywall was great and I am truly happy with our results! Thanks again Justin and troy!

We had a small fire but quite a bit is smoke damage. Upon first call they had someone out on a Saturday evening within 3 hours. Then Shannon came out on Monday and by Wednesday, Marrianne and her team came out and busted butt in cleaning soot up. They have been keeping me well informed and keeping me from going nuts over all of this. Communication is great and they are working well with school schedules. I highly recommend having SERVPRO of Romulus do your restoration work. Highly recommend Marrianne and her team!! Thank you :)

Our manager, Justin, was super. He was there to help us every step of the way. He was very professional, courteous and competent. Our work got done in a timely manner. I would definitely choose SERVPRO again and recommend it to anyone.

We had a car hit the side of our unit which caused major damage inside and outside of our unit. We then met Justin Dahl, project manager for SERVPRO. I cannot say enough good things about him. He explained everything that was going to happen step by step. He followed through from start to finish. The workers he sent were professional and courteous and followed covid outlines. Whenever I had questions, he was quick to respond. My husband and I are very happy with the finished work.

Wow wow wow!!! LOVE SERVPRO!!

We just had our refrigerator line burst open in the middle of the night and spray water all over our newly and completely remodeled kitchen AND flooded our basement. We had only just moved into our home and our basement was full of our belongs we haven't yet unpacked. Jake and his team were very quick to arrive on the scene. Jake was exceptionally sympathetic, kind, knowledgeable, and professional. We are genuinely impressed by his customer service! We have not yet completed the full extent of restoration and we are already so thankful for what SERVPRO has been able to do for us. THANK YOU SERVPRO for tackling this mess and making us feel valued!!

During a trying time for everyone, Justin and everyone we met connected with this job were courteous and professional. Questions we had were answered (sometimes more than once) throughout the job and could always be reached with a phone call. The final product was great looking!! I would definitely recommend SERVPRO. It’s all the people we met who worked on our job that make this company great!!!

Justin, Chris and Walter were great! They’ve been very professional from the first time we met. Spent the next few weeks dealing with them on a daily basis while they put my home back together. Communication was easy and pleasant. I highly recommend these guys! Keep up the great work!

Great communication throughout the process, fast and efficient work!

When my ice maker broke and flooded my kitchen SERVPRO came out and dried my floors. Thanks for the quick response.

The guys did a great job. We are very happy and would recommend SERVPRO to anyone with a flooded house.

When a Tree fell on my roof SERVPRO came out and covered things up very quickly.

You were all great, even above my expectations. It made me more at ease with my loss.

As usual, SERVPRO went above and beyond to be professional.... Thanks again for your attention to detail. I hope that we never need these types of services again - but if we do - we will be absolutely sure to call your company. We also highly recommend your firm to anyone who inquires!

Call these guys and you will not be disappointed!!!! Awesome work & staff!

This company is so AWESOME !! My old carpets look fabulous, better then anything I could have hoped for . The young man who came was so very professional and one could tell he loved his job and was proud of the company he worked for. Highly recommend to everyone as a company with good old fashion work ethics and a product I am proud to show off.

I was very happy with SERVPRO’s work. They were exactly what a service company should be. Thank you SERVPRO.

After a fire, these were definitely the guys to hire. From clean up and securing the premises to demolition and rebuilding, they’ve done top quality work every step of the way. Thanks SERVPRO!

SERVPRO responded so quickly, so completely, so politely, and so perfectly that I wish I could give more than 5 stars! Thank you to your entire staff!

We had a fire in an apartment building in June. Called serv pro, they were there in a few hours. The clean up that went so well we hired the company to do the rebuild. Tim was easy to work with and handled any problems professionally .The apartments are finished and look great. I would recommend this company to anyone.

They were very compassionate as well as professional and I couldn’t add anything to improve the performance.

I had a water problem in a crawlspace. I called them and within an hour had a callback and was scheduled. Everyone I spoke to was helpful and knowledgeable! Four hours after I made the initial call my water problem was solved by a clean professional technician and team, and at a very fair price! I would recommend to anyone having water removal issues!!

Had water damage came out quick and did a great job. The 3 guys Jake Ethan and Dale where great

What a wonderful crew! Our job was expansive & so dirty but when they were done it was as close to new as we will ever get. They showed up on time & were courteous. Definitely recommend!