Recent Commercial Posts

SERVPRO® of New Center / Highland Park Has All Your Commercial Needs!

2/22/2021 (Permalink)

Ever wonder what SERVPRO® of New Center / Highland Park can do for your commercial business? No matter the disaster, we can make it “Like it never even happened.”

Fire, Smoke and Soot Cleanup and Restoration:

Pretesting helps SERVPRO of New Center / Highland Park determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration.

Water Removal and Dehumidification:

Our Franchise Professionals identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage.

Air Duct and HVAC Cleaning:

Our Franchise Professionals can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiency, eliminate offensive odors and improve indoor air quality.

Carpet and Hard Floor Cleaning and Care:

SERVPRO of New Center / Highland Park Franchise Professionals use the latest IICRC** training as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet’s pile and backings.

Crime Scene, Biohazard and Vandalism Cleanup:

Our Franchise Technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.

Stain Removal, Stain Resistance Applications:

Using IICRC standards for carpet as a guide, our Franchise Professionals will show you what cleaning option would be best for your carpet’s level of soiling and explain the benefits of soil protection.

Mold Mitigation and Remediation:

SERVPRO of New Center / Highland Park work to control and remediate mold contaminants while protecting your health and safety.

Odor Identification and Deodorization:

SERPVPRO of New Center / Highland Park Franchise Professionals will find the source of the odor and determine the best methods to neutralize and eliminate it.

Contents Claim Inventory Service:

Accurate inventory helps keep costs low and reduces job completion time. We can provide an itemized, area-by-area loss inventory.

Upholstery and Drapes: Wet or Dry-Cleaning Methods:

Fabrics are inspected and tested to determine the safest and most effective cleaning method.

When you need it done right and done fast, do not hesitate to call SERVPRO of New Center / Highland Park. Call Today 313-379-6768.

Poor Indoor Air Quality Can Cause Sickness in Your Building

2/12/2021 (Permalink)

In the 1970s, sick building syndrome became apparent as grounds of people displayed similar symptoms after having spent extended periods of time in buildings with poor air quality. Good judgment and immediate attention can correct the situation and save you money in the event of litigation.

People most at risk include:

  • Infants and children.
  • Pregnant women.
  • Elderly.
  • People with compromised respiratory systems or asthma/allergies.
  • People with weakened immune systems.

While molds are found naturally in the environment, an overabundance inside buildings is undesirable; some people can experience health effects. Experts disagree about the more controversial details of mold, but they all agree that if you have excessive mold, it needs to be removed.

Control Moisture and Reduce Mold:

Act Within the First 24 to 48 Hours

  • Correct any water leaks or standing water.
  • Remove standing water under cooling coils or air handling units.
  • Properly maintain humidifiers, if used.
  • Replace wet or visibly moldy insulation materials.

Estimates made by the World Health Organization say that poor indoor air quality costs $60 billion in employee sick leave and loss of production.

Part of your responsibility to the tenants, workers and students who may work and play in your buildings includes proper maintenance and prompt response to any situation that could cause illness or health concerns.

SERVPRO of New Center / Highland Park is available 24 hours a day, 7 days a week and 365 days a year. To learn more about Indoor Air Quality, call us at 313-379-6768.

Commercial Water Damage Event? Call SERVPRO!

2/8/2021 (Permalink)

Flooding and water damage events in Michigan commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of New Center / Highland Park

SERVPRO of New Center / Highland Park specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our team has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Restoring Your Commercial Property After A Water Damage Event

1/22/2021 (Permalink)

Flooding and water damage events at Michigan commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of SERVPRO of New Center / Highland Park

SERVPRO of New Center / Highland Park specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Water Damage? We are Here to Help!

1/12/2021 (Permalink)

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

How long should I expect water removal to take?

Businesses expect a time-efficient restoration of their premises. Water leaks can lead to loss of revenue, especially for those leasing properties. SERVPRO offers a commercial service that allows property managers to communicate directly with our crew chiefs throughout the service. We can provide you with informed information regarding the length of time we expect a water restoration to take. Equally, our technicians can work around the needs of your business. A space with an isolated area of water damage can allow you to keep your business running while working on the affected area.

Commercial Water Damage Services:

  • Arriving on-site within four hours of notification of loss
  • Institute of inspection, cleaning, restoration, and certifications (IICRC) qualified technicians
  • Twenty-four-hour emergency call line

Is drying the structure important after water removal?

Our services typically cover both the pumping out of the liquid and the drying procedure. Residual moisture can be very harmful to a structure, leading to mold growth, odor, or discoloration. SERVPRO technicians monitor a damaged area repeatedly to ensure that our methods are efficient and achieving the expected outcomes. It is not uncommon for crew chiefs to return every twelve to twenty-four hours to assess our drying procedure's effectiveness. We can also put in place more aggressive drying equipment if necessary, after job monitoring. 

Water Removal Equipment:

  • Water pumps to remove standing water
  • Truck-mounted or portable extractors for residual moisture
  • Dehumidifiers and air-movers for the drying process

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of New Center / Highland Park has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Restoring Commercial Properties

12/18/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. In many cleaning and restoration situations, immediate action is needed. An immediate response helps to minimize the damage and the cleaning and restoration costs. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of New Center / Highland Park arrives quickly and starts the water extraction process almost immediately.

Water damage events in Michigan are often complicated with several issues that require a fast and knowledgeable response. Whether it is a small water cleanup or a large-scale event, our team works quickly to assess each unique situation and isolate the damaged area. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day, or night.

We understand that every hour spent cleaning up is an hour of lost revenue and productivity. Therefore, when an emergency in your business arises, give us a call, and we will respond immediately. So, when an emergency arises in your business, give us a call and we’ll be there fast with the help you need.

Causes of Commercial Water Damage

12/14/2020 (Permalink)

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. When a company suffers a water loss, and everyone is impacted. So here is a list of common water damage causes for commercial buildings.

  • Malfunctioning Sprinkler Systems: Fire sprinklers are great and can keep a building safe during a fire, if one accidentally goes off or breaks it can cause substantial water damage to the building, and assets in that building. It is recommended to get your sprinklers tested every few years. It is also beneficial to learn where the shut off is. If you or your building manager do not know where the shut off is, contact us about getting your building prepared with an Emergency Ready Profile.
  • Appliances: Just like in a home, most commercial buildings have appliances like hot water heaters, refrigerators, and toilets. All those things have the potential to cause a water loss. Have a plumber check fittings and pipes regularly.
  • Backed Up Sewer Lines: Sewer damages are extremely messy, and no one wants to deal with that. It is recommended to get your sewer lines jetted or cleaned every 18 months.

Not every disaster can be prevented, that is why we are here to help around the clock. We are water damage restoration specialists and are ready to restore your business back to pre-water damage condition. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Mold Growth in Your Business?

11/17/2020 (Permalink)

If your Metro-Detroit property has suffered water damage, you may be concerned about the potential for mold growth. Since mold spores live everywhere, it is especially important to address any wet areas after a water leak or flood. Mold spores travel through the air and attach to damp surfaces, which can lead to mold colonies if left untreated.

Important Tips to Remember About Mold Include the Following:

  • Mold can establish itself in as little as 24 to 48 hours.
  • Mold thrives in areas with high humidity, dim lighting, and low air circulation.
  • Mold can form colonies in as little as 1 to 12 days.

Mold Growth

If you suspect that mold is growing in your building, it is crucial to check areas that have sustained water damage. Whether the water is from a small, consistent leak or a major disaster, it can lead to conditions that foster mold. When the mold spores land in the correct environment, they begin feeding and breaking down materials such as wood, carpet, fabric, and sheetrock. This can lead to structural damage if not taken care of.

Mold Remediation

Professional cleanup and remediation services are essential to effectively handle mold growth, as experts have specialized equipment and training to detect and remediate the situation. Not only is it imperative to remove the existing mold, but it is also important to fix the source of the water feeding the mold. If the source of the water is not addressed, the mold will return and cause more damage, so this is a crucial step in mold prevention.

If you suspect mold, weather because of water damage, or just from damp conditions, you should call SERVPRO of New Center / Highland Park as quickly as possible. We are always “here to help," and have the training, equipment, and expertise to take care of your mold problem. Our goal is to get you back to a clean, healthy home and make it "Like it never even happened.”

Commercial Air Duct Cleaning

10/14/2020 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

According to the EPA:

You should consider having the air ducts in your home cleaned if-

  • There is substantial visible mold growth inside hard surface ducts or on other components of your heating and cooling system.
  • There is an odd smell coming from the duct system.
  • Ducts are infested with vermin, e.g. (rodents or insects)
  • Ducts are clogged with excessive amounts of dust and debris and/or particles are released into the home from your supply registers.

Some research also suggests that cleaning dirty cooling coils, fans and heat exchangers can improve the efficiency of heating and cooling systems.

Is cleaning my air ducts really that important?

During normal operation, dust can accumulate in ductwork that can lead to microbial growth. Duct cleaning has been shown to reduce this growth, as well as increase the efficiency of your system. In fact, in some cases of extreme buildup, it can increase efficiency as much as 40 percent!

SERVPRO of New Center and Highland Park professionals routinely inspects the heating, ventilation, and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning or a free quote call us today! 313-379-6768

Commercial Biohazard

9/17/2020 (Permalink)

At SERVPRO of Shiawassee and West Saginaw Counties, we understand that any type of exposure to biological and chemical contaminants can pose some serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup or even chemical spill can place YOU and all the occupants of the area at risk. Upon recognizing the situation, your primary focus should be safety. If you ever have a biohazard, follow these tips to keep you and everyone in your commercial building safe.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Do not leave wet fabrics in place. Hang furs and leather goods.
  • Do not leave books, magazines, or other colored items on wet carpet or floors.
  • Do not use your household vacuum to remove water.
  • Do not use television or other household appliances.
  • Do not turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

Whether it is blood, fluids, or tissue, our technicians have the tools and equipment to detect every spot, splatter, or shard. Biohazard cleanups are the hardest cleanup sites we face as industry experts. But rest assured when SERVPRO of Shiawassee and West Saginaw Counties has completed the cleaning, your property will be restored to a safe and healthy environment.

Commercial Building Fire? We Can Help!

9/3/2020 (Permalink)

The Right Equipment

We understand that using professional equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. We will answer your call with fast reaction, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation and restoration, but perhaps more important, our fire damage professionals are thoroughly trained in fire cleanup and restoration. For instance, knowing the different types of smoke and their behavior patterns are viral to proper restoration.

  • Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
  • Dry Smoke – Paper and Woods; Fast burning, high temperatures, dry, powdery, no smeary residues.
  • Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot – Furnace Puff Backs.
  • Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

Pretesting determines the proper cleaning method and allows us to focus on saving your precious items. Isn’t that what really matters?

Deodorization Equipment

  • Ultra-Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to apply fungicides and disinfectants.
  • Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

Fire, Smoke, and Soot Restoration Services

  • Structural Cleaning – After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. We will pretest to determine the extent of products required to clean and protect the different types of soot, we may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, we will clean to “prepare for painting.” This process deodorizes and ensures the new paint will adhere properly to the surface.
  • Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. We will begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. We can provide wet or dry-cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and must more. Finally, we can provide an inventory list of all “to be claimed” items if requested.
  • Deodorization – We provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. Our team does not merely cover up lingering odors with a fragrance, they seek out the sources of the odor and remove them.

You have so much invested in your property; trust professionals to protect your most valuable asset!

Flood Insurance

8/17/2020 (Permalink)

Many businesses in Michigan are not prepared for floods or even have a plan for one. Disasters can strike anytime and anywhere, whether you are ready or not. Preparing your building in advance can save you a lot of time and money. One of the best ways to do this is by having the right flood insurance. Here are some things to know before confirming your policy though.  

3 Things to Consider for Commercial Flood Insurance.

 
What Kind of Damage Does Flooding Cause?You may be wondering what exactly you are protecting your building against. During heavy rainfall, water gets in through small cracks in the walls or foundation. It can also enter through small openings in the windows or through weak spots in the roof. This small amount of liquid can lead to a lot of damage. In addition to soaking the floors, it can also seep into the furniture, office equipment, important documents, and electronics.  


What Does Insurance Cover? 
Always check your policy, but commercial insurance typically covers damage to the structure of the building and the contents that were affected by the storm. External damage is usually caused by fall trees, while internal damage is more likely to be from flooding. Most policies pay for a restoration company to come handle the repairs and cleanup.  


Is Your Building Really at Risk? 
Unfortunately, weather is unpredictable, so you cannot know in advance whether you will ever use your flood insurance or not. However, it is best to be safe than sorry when it comes to your business. No building is ever truly safe from the dangers that storms bring, so most companies choose to get the insurance. While getting flood insurance may not be at the top of your to-do list, getting it sooner rather than later is important because you never know when a storm may hit. If you aren't sure how much coverage you need or what type of policy to get, talk to your insurance company to find out what is right for you.

Post-Construction Services

8/3/2020 (Permalink)

SERVPRO Helps Ensure Your Finished Projects Always Look Their Best

Post Construction Cleaning:

Once the floors are down and the drywall is up, it is time to remove the debris and dirt in order to lay carpet, paint and decorate. SERVPRO of New Center / Highland Park can provide the debris removal services to prepare the building for interior design.

Dehumidification and Drying:

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects may have a moisture issue, rely on our professionals to provide the help you need eliminating moisture and preventing the potential for mold growth.

Final Cleaning:

You want the facility to look its best when the doors open. SERVPRO of New Center / Highland Park provides cleaning services to give the building that extra shine. Services include:

  • Carpet, resilient and non-resilient floor prep, and finish.
  • Ceiling, walls, and fixture cleaning.
  • Air Duct Cleaning.
  • Debris Removal (if necessary).
  • Window Cleaning.

The last thing you need is a fire, water intrusion or mold growth slowing down or stopping the completion of one of your projects. We provide 24-hour emergency mitigation, cleanup, and schedule quickly. In addition to fast response, our crews utilize industrial grade equipment, training, and electronic communication to help ensure the job is done right the first time, saving your time and money.

Biohazard Emergency Tips for Your Business

7/23/2020 (Permalink)

Biohazard contaminants should be considered very dangerous as they can pose a serious health risk to you, your staff, and your customers. Sewer backups and flood water are two common biohazard scenarios that can affect businesses. SERVPRO of New Center / Highland Park has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination to get your business back up and running!

After any biohazard or sewage contamination in your business, your primary focus should be safety:

  • Is it safe to stay in your business?
  • Exposure to biological and chemical contaminants can pose serious health consequences.
  • Flood water can contain sewage, pesticides, and other contaminants.
  • Only do activities that are safe for you to perform.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Do not leave wet fabrics in place. Hang furs and leather goods.
  • Do not leave books, magazines, or other colored items on wet carpet or floors.
  • Do not use your vacuum or other appliances to remove water.
  • Do not use television or other appliances.
  • Do not turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

We Are Here to Help 24/7

Biohazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. SERVPRO of New Center / Highland Park has water damage restoration specialists and has specific training and expertise to safely remediate biohazard contaminants.

Keep Up With Your Business Carpet Cleaning

7/6/2020 (Permalink)

Being a local independently owned franchise we understand the challenges of owning a small business. Keeping a commercial space clean can be a big challenge but it needs to be done. First impressions are very important and you don't want to turn customers off because your store has filthy carpets. Nobody wants to eat in a restaurant that has dirty carpets or upholstery

We can take care of those things for you. Cleaning your carpets at least twice a year can help preserve the life of your carpets and keep your building looking clean and smelling fresh. We clean several businesses through-out the New Center and High Park area already. Churches, nursing homes, senior living community's and apartment complexes use us regularly to keep the carpets in their property looking nice, you should too! Call Today 313-379-6768

Show Your Commitment To Clean

6/22/2020 (Permalink)

Getting back to business relies on getting your customers back through your doors. And that will only happen if they feel safe and secure in your space. The COVID-19 pandemic has changed what it means to be clean with 40% of consumers citing store cleanliness as a top concern. Are you ready to not only help keep your customers and employees safe but to communicate that you have chosen a higher standard of clean for all Americans?

Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. As the #1 choice in cleanup and restoration,we stand on over 50 years of experience and expertise so you can rest assured that you have selected a higher standard of clean for all Americans – you are Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned

When the stakes are this high, you want a partner who has developed an industry-leading and proprietary training program, cleaning solutions, and remediation processes over decades. The program is grounded with our unique 3 Cs: Consult, Clean, and Certify.

  1. CONSULT: A TAILORED CLEANING PROGRAM TO MEET YOUR NEEDS.
  • We will assign you a Cleaning Protocol Specialist who understands your business.
  • Programs are based on a range of factors: type of industry, business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  1. CLEAN: PROACTIVE AND COVID-19 EMERGENCY RESPONSE CLEANING PROGRAM.
  • Trained and experienced in biohazard cleaning and decontamination for porous and non-porous surfaces – always adhering to the cleaning and decontamination standards for your facility set by the CDC.
  • EPA-approved products, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food surface use.
  1. CERTIFY: A COMMITMENT TO CLEAN FOR YOUR EMPLOYEES AND CONSUMERS.
  • Leverage SERVPRO’s trusted brand to reassure your customers and employees that you are taking the steps needed to keep your space at a higher level of clean.
  • Communication touchpoints include a Certified: SERVPRO Cleaned window emblem, signage, marks for your digital footprint and more.

DISPLAY YOUR COMMITMENT TO CLEAN WITH THE CERTIFIED: SERVPRO CLEANED LOGO.

Customers and employees will know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there.

Learn About Sandbags

6/9/2020 (Permalink)

When faced with flooding, you may be considering the possibility of a sandbag wall to protect your business. It is recommended that taking steps to mitigate damage before it occurs to protect the property and reduce clean up times and costs by several restoration companies. A flood dam is one way to do this. Here is what you need to know about flood dams.

Where to Find Them

Sandbags can be purchased from local hardware stores or landscaping suppliers. During times of severe floods and storms, quantities may be supplied by your local council. You can contact your local council or visit their website for more information.  When there is significant flooding, sandbags may in limited supply and may only be issued State Emergency Service. It is better to be prepared and purchase sandbags prior to or when made aware of a flood event.

How They Work

In most cases flood dams work by directing water flow away from the threatened area. Many people choose sandbags because they are easy to build protective barriers. Dry sand is loaded into the bag, and the bag is then folded and placed to create a wall. When the water reaches the wall, it is absorbed by the sand which then becomes heavier, harder to move, and creates a tighter seal.

Where to Place Them

When creating a sandbag barrier to protect your business it is recommended to construct it in a way that directs the flow of water rather than trying to block it. This will put less force on the wall, and keep the water moving to a safe drainage location. Consider setting the barrier up so that the water flows downhill and away from the property, or into a drainage ditch or open field where it can disperse safely.

Sandbags should also be placed over floor wastes and drains to prevent backflow of grey water entering the building. They can also be used in front of doorways/roller doors.

When to Use Them

One of the best ways to reduce flood damage is to know when to use a flood dam. In most cases you may want to consider the use of sandbags any time you believe flooding may pose a high risk to the property.

When making a sandbag wall or using another flood dam type to protect your company it is important to understand how they work and where to place them to direct water flow. Using these tools properly may help you reduce the amount of damage your business could face in the next big storm.

Why SERVPRO

In case of a flooding event, SERVPRO is always here to help. Michigan is known for its constant changes in weather, making our businesses an easy target for storm damage. That’s why we are ready to help 24/7. We will get your business back to pre-damaged condition with our specialized equipment to make it “Like it never even happened.”

Create an Impact

6/1/2020 (Permalink)

You only have one chance to make a great first impression with your customers. Using safe and biodegradable products, SERVPRO® of New Center / Highland Park can create a clean, fresh and long-lasting impression.

Ways to Impress Your Customers:

  • Clean dirty and stained ceilings.
  • Scrub lobby, furniture and draperies.
  • Establish maintenance plans for furnishings, carpets and draperies.
  • Clean HVAC and air duct systems.
  • Clean carpets and hard floors.

Improve the Air Quality of Your Business:

When addressing air quality, inspecting the ductwork is your SERVPRO® of New Center / Highland Park first order of business. Dirty ducts can work to circulate odors and contaminants like mold and irritating dust throughout the building.

Our Franchise Professionals use proven Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep removing years of dust and grime.

The SERVPRO® Difference:

  • Reduce potential for mold growth.
  • Remediate bacteria, fungi and mold.
  • Restore peak energy efficiency.
  • Eliminate offensive odors.
  • Free written inspections and estimates.

If your commercial property is in need of deep cleaning or air quality improvement, call SERVPRO® of New Center / Highland Park at 313-379-6768.

24/7 Emergency Water Damage Service

5/20/2020 (Permalink)

SERVPRO of New Center / Highland Park can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage.

There is never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we will be there fast with the help you need.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry with over 1,700 Franchises
  • Highly Trained Water Damage Restoration Specialists

We Answer the Phone Ready to help. 24 hours a day, 7 days a week.

Call Today 313-379-6768. We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of New Center / Highland Park has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it is the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO

SERVPRO of New Center / Highland Park specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We live and work in this community too. As a locally owned and operated business, SERVPRO of New Center / Highland Park is close by and ready to respond to your flood or water damage emergency.

Preparing Your Restaurant to Reopen

5/11/2020 (Permalink)

As Michigan begins to reopen, your restaurant will be able to open for dine-in service. It will not go back to the way it was before COVID-19 right off the bat, but it is important to take precautions to protect you, your staff, and your customers to get back to normal. Here are some tips from the National Restaurant Association to help prepare you for reopening:

  • Understand the rules and limitations. Not all states will be following the same limitations, follow up on Restaurants Act to find Michigan’s reopening rules.
  • Follow established guidelines for reopening safely. Ensure you are following protocols for safe food handling, cleaning, and sanitizing. Implement employee health and hygiene as well as social distancing.
  • Deep clean and sanitize your restaurant. Hire a specialty service to deep clean every surface in your restaurant such as SERVPRO. We are uniquely prepared during this unprecedented time to clean and disinfect your restaurant according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
    • Do not forget to sanitize the drive-thru station and all equipment if you have one. You can check out the CDC guidance and cleaning for more information.
  • Rethink the dining room. Space out tables and chairs, even your bar stools. Look into putting barriers between booths.
  • Get the word out. Communicate your plans so customers know you are taking proactive measures to provide a safe environment to dine in.
    • Update your websites and social media platforms
    • Have a sign outside your restaurant or in your window.
    • Email blast your customers.
    • Implement a “We’re back!” campaign.

Protect your staff and customers with a thorough deep clean from SERVPRO. Our team has been called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. We will even provide you with signage to hang in your window for your customers to see. Restaurant workers are serving our friends and families. Allow us to help protect what matters most.

Property Owners Pandemic Response Tips

4/27/2020 (Permalink)

Each day brings new information about coronavirus. The spread of COVID-19, a respiratory disease, happens quickly and easily, passing from people who are up to six feet apart from each other. Commercial property owners and apartment building owners in the New Center and Highland Park area, must understand the risks involved if a tenant becomes infected.

Pre-Exposure Steps

Preparation is a key step in minimizing daily operation disruptions. Most experts recommend taking precautionary steps while avoiding spreading panic throughout their properties.

Some examples of steps to take include:

  • Developing a pandemic response plan
  • Posting reminders of best practices, such as washing hands and wearing masks when sick
  • Providing access to soaps and hand sanitizers in common areas
  • Hiring professionals with coronavirus cleanup training to routinely disinfect high traffic areas
  • Most of these are steps that commercial property owners should be taking anyway, so the steps can be implemented without adding to nervousness about coronavirus exposure.

Pandemic Response Plan

Eventually, an employee or tenant may be exposed to or infected by the virus. When this happens, property owners refer to their pandemic response plan. This plan should include how to communicate with property tenants and anyone who may have been exposed. For apartment owners, it is important to understand the rights of tenants and act within federal tenant laws and COVID-19 cleanup guidelines.

Professional Cleanup Response

Once a commercial property has been exposed to the virus, it may be necessary to hire professionals to thoroughly disinfect the property with special attention given to high-traffic areas. This is when SERVPRO® comes in, we are the commercial cleaning the experts!

We are uniquely prepared during this unprecedented time to clean and disinfect your business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses like COVID-19 on hard, non-porous surfaces. Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. However, per the CDC, this product can be used against COVID-19. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

Communication with Tenants

As a commercial property owner, it is important to let your New Center and Highland Park area tenants know that you are taking precautions to limit coronavirus exposure. Be sure to mention your efforts to reduce the spread of the virus and to respond immediately to potential exposure.

We are Here to Help®

In these stressful times, remember that SERVPRO® is here in your community and here to help. All our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. Our team is available 24/7 and ready to help. Call us today at 313-379-6768.

Proactive Cleaning Recommendations for Property Owners

4/14/2020 (Permalink)

Beyond the cleaning performed by the provider, property owners must understand that persons infected with the SARS-CoV-2 virus and/or COVID-19 that enter their property will potentially infect others and deposit the virus on surfaces.

According to the CDC, the virus is thought to spread mainly from person-to-person. This could be between people who are in close contact with one another (within about 6 feet) or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

The CDC has setup a webpage titled Preventing COVID-19 Spread in Communities which addresses homes, childcare and K-12 schools, colleges and universities, work environments, healthcare settings, and large community events and mass gatherings.

For business purposes, the CDC recommends routine environmental cleaning. This should include routinely cleaning all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs; and provide disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) can be wiped down by employees before each use. For structures that utilize an internal or external janitorial crews, it is recommended that they follow proper cleaning protocols established by the CDC.

If your property is in need of disinfecting services, call the cleaning professionals! SERVPRO of New Center / Highland Park is ready to help 24/7.  

Essential Areas to Clean in Stores

4/14/2020 (Permalink)

More shoppers visiting the grocery store means more hands touching things. By giving more attention to germ-prone areas, store workers play a significant role in preventing the spread of viruses. 

How do you properly clean sections of a grocery store? Read our store checklist below!

Store Cleaning Checklist

  • Shopping carts: As carts are used throughout the day, constantly wipe down the touch areas of the cart (especially the handles) with disinfectant cleaner. Treat hand baskets the same way. Nightly power washing serves as a proactive measure to sanitize and prepare the carts for use the next day.
  • Checkout aisles: Cashiers (and with the assistance of baggers) should frequently clean the checkout area. The conveyor belt, rails on each side of the belt, customer counter, and the bagging area should be wiped down at pace with the number of customers passing through. 
  • Credit Card Machines: Keep credit card reading machines clean. Cash and plastic cards are known for harboring germs.
  • Restrooms: Public restrooms in a store probably already receive several cleanings per day, but with a recent emphasis on public health, it’s wise to increase the frequency of cleaning. Customer and employee restrooms should be sanitized throughout the day: floors, doors, stall walls/doors, all handles (including paper towel and soap dispensers), sinks, counters, baby changing sections, etc. Once the store is empty for the day, a more comprehensive cleaning should be done from top to bottom. Sanitize everything.
  • Floors: Floors are high-traffic areas, and grocery store floors get even more foot traffic now that restaurant traffic is prohibited beyond carry-out. For more efficient and thorough floor sanitization, consider using an industrial auto-scrubber.
  • Walk-in freezers and refrigerators: Because freezers and refrigeration units house more prepared food these days, it’s a best practice to keep them clean for food safety. Give extra attention to these areas where products are handled by customers. These areas should be routinely cleaned. At the time that works best for your store schedule, remove the items from the refrigerator or freezer and clean the surfaces with no-touch products. This mitigates contamination.

Be aware of places where hands leave behind germs and coughs/sneezes may leave behind pathogens. As always, we are here to help! Our team is available 24/7 to proactively clean businesses. 

Safety Practices for Critical Infrastructure Workers

4/9/2020 (Permalink)

Critical Infrastructure workers who have had an exposure but remain asymptomatic should adhere to the following practices prior to and during their work shift:

  • Pre-Screen: Employers should measure the employee’s temperature and assess symptoms prior to them starting work. Ideally, temperature checks should happen before the individual enters the facility.

  • Regular Monitoring: As long as the employee doesn’t have a temperature or symptoms, they should self-monitor under the supervision of their employer’s occupational health program.

  • Wear a Mask: The employee should wear a face mask at all times while in the workplace for 14 days after last exposure. Employers can issue facemasks or can approve employees’ supplied cloth face coverings in the event of shortages.

  • Social Distance: The employee should maintain 6 feet and practice social distancing as work duties permit in the workplace.

  • Disinfect and Clean work spaces: Clean and disinfect all areas such as offices, bathrooms, common areas, shared electronic equipment routinely.

If the employee becomes sick during the day, they should be sent home immediately. Surfaces in their workspace should be cleaned and disinfected. Information on persons who had contact with the ill employee during the time the employee had symptoms and 2 days prior to symptoms should be compiled. Others at the facility with close contact within 6 feet of the employee during this time would be considered exposed.

ADDITIONAL CONSIDERATIONS

  • Employees should not share headsets or other objects that are near mouth or nose.

  • Employers should increase the frequency of cleaning commonly touched surfaces.

  • Employees and employers should consider pilot testing the use of face masks to ensure they do not interfere with work assignments.

  • Employers should work with facility maintenance staff to increase air exchanges in room.

  • Employees should physically distance when they take breaks together. Stagger breaks and don’t congregate in the break room, and don’t share food or utensils.

If your business has been exposed to COVID-19, we can help! SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, please do not hesitate to call us.

What SERVPRO of New Center / Highland Park Can Do for your Business

4/1/2020 (Permalink)

As a business owner, you have invested a lot of time, energy and resources to maintain, protect and increase the value of your business. Your facility is a central component in achieving success.

When you experience a fire, water or mold damage in your facility, you need a fast response and the expertise to handle the situation and to get back into operation as quickly as possible.

SERVPRO of New Center / Highland Park is committed to providing expert fire and water cleanup and restoration services to reduce business interruptions and recovery costs. Our team can also provide specialized commercial cleaning services to maintain the best appearance of your facility.

What we can do for you:

  • Fire, Smoke and Soot Cleanup and Restoration: Pretesting helps us determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration.
  • Water Removal and Dehumidification: Our professionals identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage.
  • Crime scene, Biohazard and Vandalism Cleanup: Franchise Technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.
  • Mold Mitigation and Remediation: Our professionals work to control and remediate mold contaminants while protecting your health and safety.
  • Contents Claim Inventory: Accurate inventory helps keep cost low and reduces job completion time. Our professionals can provide an itemized, area-by-area loss inventory.
  • Air Duct and HVAC Cleaning: Our Franchise Professionals can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiently, eliminate offensive odors and improve indoor air quality.
  • Carpet and Hard Floor Cleaning and Care: We use the latest IICRC training as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet’s pile and backings.
  • Stain Removal, Stain Resistance Applications: Using IICRC standards for carpet as a guide, our team will show you what your cleaning option would be best for your carpet’s level of soiling and explain the benefits of soil protection.
  • Odor Identification and Deodorization: Our Franchise Professionals will find the source of the odor and determine the best methods to neutralize and eliminate it.
  • Upholstery and Drapes: Wet or Dry-Cleaning Methods: Fabrics are inspected and tested to determine the safest and most effective cleaning method.

When you need it done right and done fast, do not hesitate to call SERVPRO of New Center / Highland Park Call Today (313) 379-6768!

Sick Building Syndrome?

2/27/2020 (Permalink)

In the 1970s, sick building syndrome became apparent as grounds of people displayed similar symptoms after having spent extended periods of time in buildings with poor air quality. Good judgment and immediate attention can correct the situation and save you money in the event of litigation.

People most at risk include:

  • Infants and children.
  • Pregnant women.
  • Elderly.
  • People with compromised respiratory systems or asthma/allergies.
  • People with weakened immune systems.

While molds are found naturally in the environment, an overabundance inside buildings is undesirable; some people can become ill. Experts disagree about the more controversial details of mold, but they all agree that if you have excessive mold, it needs to be removed.

Control Moisture and Reduce Mold:

Act Within the First 24 to 48 Hours

  • Correct any water leaks or standing water.
  • Remove standing water under cooling coils or air handling units.
  • Properly maintain humidifiers, if used.
  • Replace wet or visibly moldy insulation materials.

Estimates made by the World Health Organization say that poor indoor air quality costs $60 billion in employee sick leave and loss of production.

Part of your responsibility to the tenants, workers and students who may work and play in your buildings includes proper maintenance and prompt response to any situation that could cause illness or health concerns.

SERVPRO of New Center / Highland Park is available 24 hours a day, 7 days a week and 365 days a year. To learn more about Indoor Air Quality, call us at 313-379-6768.

SERVPRO of New Center/Highland Park Has All Your Commercial Needs

2/15/2020 (Permalink)

Ever wonder what SERVPRO of New Center/Highland Park can do for your commercial business? No matter the disaster, we can make it “Like it never even happened.”

Fire, Smoke and Soot Cleanup and Restoration:

Pretesting helps SERVPRO of New Center/Highland Park determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration.

Water Removal and Dehumidification:

Our Franchise Professionals identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage.

Air Duct and HVAC Cleaning:

Our Franchise Professionals can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiency, eliminate offensive odors and improve indoor air quality.

Carpet and Hard Floor Cleaning and Care:

SERVPRO of New Center/Highland Park Franchise Professionals use the latest IICRC** training as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet’s pile and backings.

Crime Scene, Biohazard and Vandalism Cleanup:

Our Franchise Technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.

Stain Removal, Stain Resistance Applications:

Using IICRC standards for carpet as a guide, our Franchise Professionals will show you what cleaning option would be best for your carpet’s level of soiling and explain the benefits of soil protection.

Mold Mitigation and Remediation:

SERVPRO of New Center/Highland Park work to control and remediate mold contaminants while protecting your health and safety.

Odor Identification and Deodorization:

SERPVPRO of New Center/Highland Park Franchise Professionals will find the source of the odor and determine the best methods to neutralize and eliminate it.

Contents Claim Inventory Service:

Accurate inventory helps keep costs low and reduces job completion time. We can provide an itemized, area-by-area loss inventory.

Upholstery and Drapes: Wet or Dry-Cleaning Methods:

Fabrics are inspected and tested to determine the safest and most effective cleaning method.

When you need it done right and done fast, do not hesitate to call SERVPRO of New Center/Highland Park. Call Today 313-379-6768

Did You Know...

12/30/2019 (Permalink)

SERVPRO of New Center/ Highland Park offers a free service to its commercial customers.  It is called the Emergency Ready Profile or ERP for short.  

Are you “Ready for whatever happens?”

The ERP serves as a quick reference of important building information like water and gas shutoffs, electrical panels or other areas that would need to be accessed quickly in an emergency.  It also contains information on any important people to be notified in the event of a problem. 

Best of all we can give you a hard copy of the information and also the convenience of an app to be accessed from your smartphone or computer.  

It can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

Call us at 313-379-6768 Today for a No Cost Assessment of Your Facility!

Helping you to be “Ready for whatever happens,”