Recent Posts

We are Here to Help® Get Your Business Back to Normal

3/25/2020 (Permalink)

SERVPRO of New Center / Highland Park offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business.

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities, we all call home.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

SERVPRO can respond quickly and effectively to help minimize business interruption to your company.

We are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets,  and tables at a minimum.  These same surfaces are mentioned in the CDC’s  guidance for commercial spaces as well.

Our team is trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – 313-379-6768!

Helpful Hygiene Tips on COVID-19

3/12/2020 (Permalink)

Across the nation and the world as a whole, Coronavirus is the top headline. If you haven’t being paying attention to the news, many events are being cancelled around the nation because of this outbreak.

During this time, it is extremely important to maintain extra vigilant personal hygiene and safety precautions. Here are some helpful tips to follow:

  • Frequently wash your hands with soap and water for at least 20 seconds. When soap and running water are unavailable, use an alcohol-based sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Stay home when you have a fever or present a risk of spreading illness to others.
  • Maintain a proper social distance between people (3 feet).
  • Shaking hands and other forms of social greeting that creates contact with other people is discouraged during this period.

As always, SERVPRO is here to help. With the continuous spread of the Coronavirus (COVID-19), time is the upmost priority. We can help minimize the transmission of emerging viral pathogens, including COVID-19. Our team has been proactively cleaning businesses and homes since the virus reached Michigan. For more information, please call us at 313-379-6768.

SERVPRO® of New Center / Highland Park is trained in adhering to the highest cleaning and sanitation standards.

3/11/2020 (Permalink)

SERVPRO® of New Center / Highland Park offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business.

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol 

SERVPRO of New Center / Highland Park can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.  The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:  

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.  

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. 

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to COVID-19 on hard, non-porous surfaces. Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. However, per the CDC, this product can be used against COVID-19.  In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

Water Damage From Your Shower?

3/10/2020 (Permalink)

We go to several jobs a year that are caused by people not maintaining their shower enclosure. By allowing the caulk to shrink and crack it allows water to penetrate into the drywall behind it. Usually it's such a small amount at a time, you don't even notice at first. But once this happens, mold is not far behind. The drywall won't dry up on its own and the moisture will wick throughout the whole wall, creating a huge problem.  

Tile showers have the same problem, be sure to have any missing tiles replaced and any cracked grout repaired.  

Leaking toilets or sink supply lines should be repaired immediately also.  A small drip can cause a large amount of damage.  

If you think you have any of these issues, please call us at 313-379-6768. We will send our experienced technicians over to take a look and make it "Like it never even happened."

We Know The Science of Drying

3/9/2020 (Permalink)

Did you know, there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of New Center / Highland Park professional team is trained in the science if drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of New Center / Highland Park professionals will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does “Speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of New Center / Highland Park has been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of New Center / Highland Park also uses state-of-the-art monitoring equipment, and proven scientific process to help speed the drying of your home or business.

The bottom line? SERVPRO of New Center / Highland Park has the training and equipment to help make it “Like it never even happened.”

Storm Damage? We're There 24/7

3/9/2020 (Permalink)

Restoring storm and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your Westland property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

This is important because in many cleaning and restoration situations, immediate action is needed. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. We arrive quickly and start the water extraction process almost immediately.

If you have storm damage call us now at 313-379-6768.

Attic Water Damage? We A Here To Help!

3/5/2020 (Permalink)

You never really think about your attic unless you are wanting to put items in there for storage. Much like a basement, an attic is typically ignored for long periods of time. By not paying attention to your attic, damage can happen in no time.

Causes for water damage in your attic are a cracked roof, missing shingle and damage from wind/rain. During the winter, ice dams can develop on your roof, which can leak into your attic when the snow/ice melt.

Signs of a leak in your attic:

  • Stains
  • Mold
  • Wet or swollen installation

How to prevent attic water damage:

  • Inspect the roof
  • Prevent ruptured pipes
  • Control condensation
  • Maintain attic appliances

If you’ve had water damage in the past, call SERVPRO® of New Center / Highland Park to dry the structure and prevent secondary water damage such as mold. We are here to help 24/7 and can fix water damage in your attic “Like it never even

Sick Building Syndrome?

2/27/2020 (Permalink)

In the 1970s, sick building syndrome became apparent as grounds of people displayed similar symptoms after having spent extended periods of time in buildings with poor air quality. Good judgment and immediate attention can correct the situation and save you money in the event of litigation.

People most at risk include:

  • Infants and children.
  • Pregnant women.
  • Elderly.
  • People with compromised respiratory systems or asthma/allergies.
  • People with weakened immune systems.

While molds are found naturally in the environment, an overabundance inside buildings is undesirable; some people can become ill. Experts disagree about the more controversial details of mold, but they all agree that if you have excessive mold, it needs to be removed.

Control Moisture and Reduce Mold:

Act Within the First 24 to 48 Hours

  • Correct any water leaks or standing water.
  • Remove standing water under cooling coils or air handling units.
  • Properly maintain humidifiers, if used.
  • Replace wet or visibly moldy insulation materials.

Estimates made by the World Health Organization say that poor indoor air quality costs $60 billion in employee sick leave and loss of production.

Part of your responsibility to the tenants, workers and students who may work and play in your buildings includes proper maintenance and prompt response to any situation that could cause illness or health concerns.

SERVPRO of New Center / Highland Park is available 24 hours a day, 7 days a week and 365 days a year. To learn more about Indoor Air Quality, call us at 313-379-6768.

Structure Cleaning After a Fire

2/27/2020 (Permalink)

When fire damage affects your home or business SERVPRO® of New Center / Highland Park is here to help. We have IICRC trained technicians that specialize in structure and content cleaning. One of the first processes in structure cleaning is to remove soot residue. We use dry sponges to remove the soot from the affected materials. In order to reach the high areas in the home we will attach the dry sponge to an extendable pole to reach. Then the sponge can be used to wipe down ceilings and walls of any soot that might be on the structure.  Soot residue has to be removed in order for the structure seal coat to stick.

You can depend on SERVPRO® of New Center / Highland Park to have the right training and tools to get the job done. Call us today at 313-379-6768