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Virtual CE Class Available

1/18/2021 (Permalink)

Join us on Wednesday, February 17, 2020 as we will host a series of two Continuing Education Classes for insurance professionals and property managers virtually. The courses will be held using WebEx. Please note that even though the class is being held in a “virtual classroom,” specific state guidelines must still be met in order for you receive Continuing Education credit.  On the day of the class, we will need to confirm your identity, collect your Insurance License # / National Producer Number (NPN), and document your “time in” and “time out” of the classroom.  This REQUIRES that you have a WebEx account and are using a device that has a camera and a microphone. 

This is a free class. Please RSVP to Meghan at mmiller@rdmhc.com.

We will offer the following classes:

Biohazard Cleanup

8:00 a.m. - 10:00 a.m.

Course #74256 - 2 Credit Hours

This course is designed to assist you in understanding the processes that are involved in cleaning homes and buildings that are or may be contaminated with viruses and blood borne pathogens. This course also discusses appropriate ways to communicate with customers who have recently dealt with the traumatic event that has caused this contamination.

Deodorization of Malodors

10:00 a.m. - 12:00 p.m.

Course #76895- 2 Credit Hours

This course has been specifically designed to explain the special procedures used by professionals when deodorizing malodors. The purpose of the course is to provide you with a better understanding of situations when odor control technicians are tasked with removing bad odor. We’ll talk about how a restorer might respond to some common odor situations. You will learn remediation processes that can help control the cost if performed in a timely manner. This course will help you better understand what your client is going through when deodorizing of malodors is necessary.

  • ONLY 20 SPOTS AVAILABLE AND MUST ATTEND BOTH CLASSES. REGISTER NOW!
  • 100% ATTENDANCE IS REQUIRED TO RECEIVE FULL CREDIT!
  • MUST USE SMART PHONE OR COMPUTER TO ACCESS WEBEX

Protect Your Pipes from Cold Weather

1/15/2021 (Permalink)

After 2020, we have learned to be prepared for the unexpected. With that being said, we need to prepare our homes for the cold winter months, because you never know what 2021 could bring. It is important to take the proper steps now to protect our homes from busted pipes and prevent the stress associated with a major water loss.

Extreme cold weather can cause pipes to freeze and burst. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold.

Outdoor pipes most likely to freeze include:

  • Outdoor hose bibs
  • Swimming pool supply lines
  • Water sprinkler lines

Pipes in unheated or partially heated areas are also at risk of freezing, including:

  • Basements
  • Crawl spaces
  • Garages

Prevent Frozen Pipes Tips:

  • Keep water faucets running with a slow drip
  • Keep garage door closed
  • Keep thermostat set to the same temperature morning and night
  • Leave the cabinet doors open near pipes
  • Unhook the hose from outside the house
  • Install heat tape
  • Seal leaks to prevent cold air from entering your home
  • Check the temperature in the house to ensure there is enough heat on those colder days

If your pipes do freeze or burst, immediate action is necessary to prevent additional damage to your property. SERVPRO of New Center / Highland Park have the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. Call 313-379-6768!

Understanding Mold

1/15/2021 (Permalink)

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact SERVPRO of New Center / Highland Park immediately.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  •  Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  •  Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Saginaw / Bay City for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

If you suspect that your home or business has a mold problem, SERVPRO of New Center / Highland Park has the training, equipment, and expertise to handle the situation.

Create Your Fire Escape Plan

1/15/2021 (Permalink)

“Practice makes perfect,” a saying we have all heard but never for a home fire escape plan. You probably never thought of practicing for a fire to start in your home, but it could potentially save you and your loved ones if the imaginable were to happen. According to the National Fire Protection Association, an average of 353,100 reported home structure fires and 2,620 associated civilian deaths in the United States each year. With those numbers, having a fire safety plan is never bad to have.

It has been said that your ability to get out depends on advance warning from smoke alarms as well as advance planning. Fire can spread quickly through your home, leaving you very little time to escape safely.

It is highly advised to install smoke alarms in inside and outside every sleeping room. Also, it is advised to install alarms on every level of the home. Smoke alarms should be interconnected. When one sounds, they all sound. 

Before a fire happens, get everyone in your household together and make a plan. Be sure to walk through your home and examine all possible exits and escape routes if the imaginable were to happen. If you have children, draw a floor plan of your home and mark two ways out of each room, including windows and doors.

Setting Up Your Home Fire Escape Plan:  

  • Draw a map of your home. Show all doors and windows. 
  • Visit each room. Find two ways out. 
  • All windows and doors should open easily. You should be able to use them to get outside. 
  • Make sure your home has smoke alarms. Push the test button to make sure each alarm is working. 
  • Pick a meeting place outside. It should be in front of your home. Everyone will meet at the meeting place. 
  • Make sure your house or building number can be seen from the street. 
  • Practice your plan twice a year, making it as realistic as possible.

For more fire safety plan tips, visit the National Fire Protection Association.

Unexpected Hazards of a Leaky Roof

1/15/2021 (Permalink)

As a homeowner, you are may be guilty of putting off household problems such as cleaning your appliances and changing your furnace filter. However, a leaky roof is a household problem that should never be put off. Whether your roof is leaking due to storm damage or improper installation, it must be taken care of right away.

Many homeowners think a leaky roof is due to structural problems, but it can pose safety and health risk to everyone in the household. Consistent water intrusion will work its way down from the attic to the foundation of the house, causing extensive and costly damage.

Here are some unexpected ways a leaky roof can damage your home:

Mold Issues - Mold just needs two things to grow: water and humidity. It can infest a home in as little as 48 hours and even the tiniest of unchecked leaks can produce an infestation. With a household mold infestation can come allergens and irritants, making it an uncomfortable living.

Attic and Ceiling Damage – A leaky roof can damage ceiling paint, causing the ceiling plaster to bubble and expand. The water can also damage paint and plaster to surrounding walls. You can expect damage on ceiling-mounted lights and fans as well.

Fire Hazards – If your electrical wiring is present in your attic or ceiling, a leaky rood can pose a fire risk from shorted wires. It is highly advised to turn off electricity to the area that is affected immediately and have an electrician examine it.

Slip and Fall Hazard – A leaky roof can cause water to puddle on the floor. This doesn’t seem like a huge risk, but anyone in your household could slip and fall, potentially hurting themselves.

Higher Utility Bills – Water intrusion can be damaging to the insulation in your attic area, potentially causing your home to lose hot and cool air in your home. This issue will result in higher utility bills and no homeowner wants that.

Compromised Structure - Prolonged roof leaks lead to wood deterioration and weakened. Rotted roof framing causes serious problems that require help from a professional contractor. Homeowners can also face expensive wood framing repairs if water seeps down into ceiling joists and walls.

Commercial Water Damage? We are Here to Help!

1/12/2021 (Permalink)

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

How long should I expect water removal to take?

Businesses expect a time-efficient restoration of their premises. Water leaks can lead to loss of revenue, especially for those leasing properties. SERVPRO offers a commercial service that allows property managers to communicate directly with our crew chiefs throughout the service. We can provide you with informed information regarding the length of time we expect a water restoration to take. Equally, our technicians can work around the needs of your business. A space with an isolated area of water damage can allow you to keep your business running while working on the affected area.

Commercial Water Damage Services:

  • Arriving on-site within four hours of notification of loss
  • Institute of inspection, cleaning, restoration, and certifications (IICRC) qualified technicians
  • Twenty-four-hour emergency call line

Is drying the structure important after water removal?

Our services typically cover both the pumping out of the liquid and the drying procedure. Residual moisture can be very harmful to a structure, leading to mold growth, odor, or discoloration. SERVPRO technicians monitor a damaged area repeatedly to ensure that our methods are efficient and achieving the expected outcomes. It is not uncommon for crew chiefs to return every twelve to twenty-four hours to assess our drying procedure's effectiveness. We can also put in place more aggressive drying equipment if necessary, after job monitoring. 

Water Removal Equipment:

  • Water pumps to remove standing water
  • Truck-mounted or portable extractors for residual moisture
  • Dehumidifiers and air-movers for the drying process

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of New Center / Highland Park has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Fireplace Safety

1/11/2021 (Permalink)

Now that we are in winter months, you may be using your fireplace to heat up your home. Residential fire safety is crucial, especially when you have open flames within in your home. It’s important to know that any type of fireplace, whether wood-burning, gas, or electric, creates potential danger to your home and loved ones.

Fireplace Safety Tips:

  • Open a window while the fire is it.
  • Be sure the damper or flue is open before lighting or starting a fire, and until embers have completely stopped burning, to draw smoke out of the house.
  • Check the damper by looking up into the chimney with a flashlight or mirror.
  • Use smaller pieces of dry and well-aged wood for home fire safety, avoiding wet or green wood, which cause more smoke and soot buildup in the chimney.
  • Have a professional check the chimney annually.
  • When cleaning a fireplace, remove ashes from previous fires, keeping levels of the to 1 inch or less for less smoke
  • Check for animal nests or other blockages that could prevent smoke from escaping.
  • Make sure the area around the fireplace is clear of anything that is potentially flammable.
  • Never leave a fire in the fireplace unattended and be sure it’s completely out before going to bed or leaving the house.
  • Home fireplace safety should include keeping a fire extinguisher on hand.

Fire and smoke damage is especially destructive. In many instances, your Saginaw property will also suffer from water damage from firefighting efforts. We specialize in both fire and water damage restoration; it’s the cornerstone of our business. SERVPRO of New Center / Highland Park has specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition "Like it never even happened."

Causes of Water Damage in Your Home

1/11/2021 (Permalink)

Being a homeowner, you know disasters can happen. Several circumstances can be cause for water damage in your home. From leaking pipes to defective appliances, it is crucial to recognize potential water damage causes. Below, are a few of the causes of water damage in your home.

Dishwasher

Your dishwasher can cause water damage if not properly sealed, the latch is broken, or it was loaded with the wrong soap. Make sure any leaks are immediately addressed and your dishwasher is repaired or replaced ASAP.

Washing Machine

The same goes for your washing machine. Perform regular checks, inspecting beneath the unit as well as behind it. Make sure all fittings are securely connected, and there are no leaks underneath. If you have an older washing machine that gives you frequent issues, consider replacing it with a more efficient model.

Air Conditioner

Your A/C removes moisture from the air and that moisture can build up within the unit itself. If not properly drained, that water could be slowly leaking into your home potentially ruining the flooring and drywall and, in many cases, introducing mold, which is always an emergency water cleanup situation.

Leaking Pipes

If you notice water pooling in the kitchen or bathroom, you may be dealing with a loose-fitting pipe under sink. Don’t wait to call a plumber. One leak can be a sign of other leaks in the home, too.

Clogged Drains

Clogged drains aren’t just annoying—they also cause water damage (and mold growth) if left unchecked. A clogged toilet can cause water to back up into the shower, sinks, or bathroom floor. Sewer water is extremely dangerous because it contains raw sewage and bacteria, requiring help from water damage cleanup companies.

Choose SERVPRO

We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back.

Restoring Commercial Properties

12/18/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. In many cleaning and restoration situations, immediate action is needed. An immediate response helps to minimize the damage and the cleaning and restoration costs. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of New Center / Highland Park arrives quickly and starts the water extraction process almost immediately.

Water damage events in Michigan are often complicated with several issues that require a fast and knowledgeable response. Whether it is a small water cleanup or a large-scale event, our team works quickly to assess each unique situation and isolate the damaged area. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day, or night.

We understand that every hour spent cleaning up is an hour of lost revenue and productivity. Therefore, when an emergency in your business arises, give us a call, and we will respond immediately. So, when an emergency arises in your business, give us a call and we’ll be there fast with the help you need.

Celebrating the Holidays During a Pandemic

12/18/2020 (Permalink)

With COVID-19 still running rampant, this holiday season will be different from seasons prior. As the state of Michigan continues to have restrictions on going out to eat and hosting large gatherings, it makes it challenging for families and friends to participate in their holiday traditions. With that being said, the CDC has come up with ways to celebrate the holidays in a safer manner.

According to the CDC, celebrating virtually or only with the people in your home is the safest choice this season. If you do gather with people outside of your home, consider having gatherings and activities outdoors.

Here are more safer celebration tips brought to you by the CDC:

When Attending a Winter Holiday Celebration:

  • Wear a mask.
  • Have conversations with the host ahead of time to understand their expectations.
  • Bring your own food, drinks, and utensils.
  • Stay home if you feel sick or have been near someone who may have been exposed to COVID-19.
  • It is okay if you decide to stay at home and social distance from others.

Hosting a Winter Holiday Celebration:

  • Set expectations with guests before celebrating together.
  • Limit the number of guests.
  • Clean and disinfect high touched surfaces.
  • Consider a small outdoor celebration.
  • Have unused masks handy.
  • Have a separate space for guests to wash their hands or have hand sanitizer available.
  • Cancel your gathering if you or someone in your home lives with you is sick or has been exposed.
  • It is okay to postpone or cancel your gather, do what is best for you.

Food and Drink Considerations:

  • Bring your own food, drinks, and utensils.
  • Avoid going in and out of areas that food is being prepared.
  • Use single-use options such ass salad dressing and condiment packets.
  • Have a touchless garbage can if possible.

Consider Other Winter Holiday Activities:

  • Host a virtual celebration with friends and family.
    • Schedule a time to eat together.
    • Host a virtual “ugly” sweater contest.
    • There are many apps that allow you to play a game virtually such as Houseparty.
  • Decorating activities
    • Decorate cookies or gingerbread houses with friends and family virtually.
    • Make holiday cards and crafts that does not involve contact with others.

For more information on safer celebrations, visit the CDC’s Winter Holidays website.

Your friends at SERVPRO are wishing you a safe and happy holiday season!