Recent Posts

What Leads to Commercial Damage?

6/20/2022 (Permalink)

a large commercial building with extensive damage to roof and siding SERVPRO of New Center/Highland is your local commercial disaster team. Contact us to learn more about our commercial damage restoration services.

Business owners lead a busy lifestyle. They barely get any days off because running a business requires continuous management and effort. Because business owners have so much to do in a single day, it might be difficult to anticipate an unexpected emergency occurring in their workplace.

But every year, unforeseen disasters like this devastate workplaces. Natural disasters have been known to cause significant damage to business facilities, with some never reopening after being shut down.

The cost of natural disasters only continues to rise in the United States. Over the last five years, the NCEI reported an annual average of $153 billion worth of damage as a result of natural disasters.

Every year, weather events such as severe storms, flooding and tornadoes hit Highland Park. Multiple businesses nearby were ruined as a result of flooding in 2021. Equipment within these facilities like ingredients, inventory and kitchen appliances were destroyed by floodwater.

This reminds us that it’s important to always be prepared for the chance of potential damage. Learn about the types of damage that might occur in the workplace to better prepare your business for an unforeseen disaster:

Water Damage

Water and moisture damage is widespread in businesses. Water can cause damage to your commercial building in a variety of ways, including broken equipment, corroded pipes and faulty heating systems.

Water damage can occur due to a variety of sources, including your facility’s appliances, restrooms and kitchen. Leaks may seem inconsequential, but even a minor leak can result in costly water damage. Examine your building for leaks by looking for wet spots, stains or musty odors.

Flooding is another major cause of commercial water damage. When flash floods seep inside your business, they can inflict costly damage by destroying important records, merchandise and work appliances. Knowing the flood risk in the area where your business is located can help you decide what steps to take.

Inspect your building for any weak points where floodwater could enter. Seal any cracks or gaps through which water can enter, and use natural landscaping around your building to collect any runoff water.

You could also relocate any expensive equipment, valuable records or inventory to a safer location to avoid water damage.

Storm Damage

Every year, commercial properties suffer the repercussions of extreme weather. Strong winds, tornadoes and hail do significant damage to companies by ripping off roofs, demolishing infrastructure and destroying any valuables within. Even minor storms can cause problems due to flood damage and downed trees.

During severe storms, strong winds can reach speeds up to over 100 mph. These storms produce a 100-mile-long damage path, blowing out windows and ripping buildings apart.

Keep up to date with your local weather conditions to protect your business from these severe storms and take preventive steps in advance.

By sealing windows and doors and installing impact-resistant shutters, you can lessen the threat of storm damage. Protect your files and back up any vital data before a storm. Move any costly equipment and inventory in a secure location.

Know Who to Call

Commercial damage is inevitable in some cases, but there are steps you can take to protect your business from costly loss. Disaster preparedness is one approach to ensure that your business survives the storm with minimal damage.

Our crew can respond to any disaster no matter the time of day. Our 24-hour availability provides a quick response, allowing us to evaluate any damage and begin the restoration process for your establishment.

If you have experienced damage to your business or want to learn more about our commercial damage restoration services, contact us today. We’re here to act fast, 24/7.

Reduce Fire Hazards by Making Household Chores a Habit

6/6/2022 (Permalink)

interior view of a room with items completely destroyed by fire If your home is damaged in a house fire, SERVPRO of New Center/Highland is here to help. Contact us for any fire restoration need.

The American Red Cross has already recorded 20,000 house fires and 847 deaths since the beginning of January. Since the beginning of 2022, 52 people have died as a result of fires in Michigan alone. It is critical to have safety measures in place in your New Center/Highland Park home to avoid tragedies.

Because fires can start in any room of the house, it’s critical to keep every room clean. Maintaining appliances and clearing out clutter inside and outside your home might help to minimize the spread of fire:

Clear the Clutter

Clutter gathers fast in the home, especially if you live with others. Clothes and blankets piled up about the house can obstruct potential exit routes in the case of a fire. Additionally, if a firefighter needed to enter your home, any clutter blocking walkways would make reaching you difficult.

Be sure to remove any loose single-use batteries, scratch paper, unused appliances or cardboard boxes from your home. In a fire, trash and unused appliances around the house could further fuel the flames.

Keeping clutter to a minimum in the home is an effective strategy to lessen the threat of fires. Making household chores a habit is not only an effective way to keep your house tidy, but it may also help you save your life.

Create a Defensible Space in Your Yard

In the wake of wildfires, California created a law to impose defensible space zones, which require properties to have carefully planned out yards to prevent the spread of external fires from reaching the inside of the home. While wildfires in our area aren’t nearly as common, this is still a good approach to landscaping.

Plant shrubs and trees a sufficient distance away from your house, and keep any branches near your house trimmed. Clean up any dead leaves and branches as well; if a fire starts, these materials will feed the flame.

A well-kept and well-planned yard can considerably help reduce the likelihood of any outside fires reaching your door. A tidy yard would act as a barrier in the event of a wildfire or any other fire that started outside the home.

Keep It Clean & Keep It Safe

Putting an emphasis on cleanliness around your home and yard could significantly lower the risk of fires. These minor tasks would be a huge help in the event of a fire.

You can keep the inside clean by cleaning appliances such as your refrigerator and oven. Also clean regularly around any heating apparatuses.

Dust bunnies are a lesser-known cause of house fires. Dust could start a fire if it comes into touch with an electrical socket or a space heater. Make a point of dusting about the house; it may seem minor, but it could have a big impact.

If you have experienced fire damage or want to learn more about our fire damage restoration services, contact us today. We’re here to act fast, 24/7.

Prioritize Safety During a Storm

5/19/2022 (Permalink)

a dark cloudy sky with lighting strikes off in the distance If you discover storm damage to your home or business, reach out to SERVPRO of New Center/Highland right away.

Do you know the extent of damage severe storms can bring about? Thunderstorms can evoke lightning strikes, serious rain, hail and high winds, all of which may cause damages to structures or people. Considering that there are around 100,000 thunderstorms throughout the United States each year, these storms happen frequently.

The city of Detroit, like all other areas of the United States, is vulnerable to flash flooding from storms at any time. What starts out small can end up being a much larger disaster than it seems, so it’s important to go ahead and prepare for the worst.

We can definitely brace ourselves for severe weather, and that’s what you need to focus on as a homeowner. Taking action to organize for storms is a crucial way to scale back their impact on you and your home.

Your Severe Weather Communication Strategy

You need to have some way to speak with everybody in your house and receive information from authorities. You should also study up on the distinction between watches and warnings so that you know which action to take and when.

Additionally, have multiple ways that to receive alerts from officials. This should include your cell phone and an NOAA weather radio.

Ensure you have a communication strategy for your house. You should also have a chosen safe space in your home (such as a basement or bathroom) that everybody is aware of to flock to once the weather turns bad. Additionally, create a plan for communicating with family members outside the home. You want to make sure all your loved ones are safe and sound!

Your Severe Weather Emergency Kit

The emergency kit should be filled with all the necessities that your household needs for a minimum of 72 hours of sheltering in place, and it should be kept in your at-home storm shelter area. In your kit, pack nonperishable food, water, flashlights and batteries, first-aid supplies, and other items you might need to get through a severe storm.

Your Severe Weather Aftermath List

When the storms have passed, it’s vital to make sure you’re taking correct steps to enhance your safety set up and quickly address any damage to your home. Once it’s safe to do so, check your home for any damage.

In case you find damage, keep the experts at SERVPRO on your radar. Having a trustworthy team of restoration professionals like SERVPRO of New Center/Highland Park will give you peace of mind. We will be there ready to help you address the damage the day you call us.

Once you are able to collect your family members, it’s sensible to evaluate your entire safety plan. Look for any ways to improve upon your communications, emergency kit and the other parts of the plan that would help keep everybody safer, so you’ll be in the best shape possible the next time severe weather comes around.

If you discover storm damage to your home or business, you can count on SERVPRO to handle the restoration. We’re here 247 to spring into action—get in touch with us today.

Water Damage and Your Home

5/5/2022 (Permalink)

a bathroom sink showing signs of a water leak"   No matter the damage sustained, SERVPRO of New Center/Highland has the tools and team to help your home return to a normal state quickly.

If there’s one thing you don’t want to do in your New Center/Highland Park home, it’s ignore what’s right in front of you. One day, you may notice there’s a small water spot on one of the walls in your home and think nothing of it.

After all, how much damage can an itty bitty water spot do? The problem is you never know what’s going on behind the scenes.

An average household leak can waste up to 10,000 gallons of water in a year, and you never know how much may end up in your home.

Water damage progresses rapidly, seeping into floors, walls and soft surfaces. It’s crucial to address the issue right away to produce the best results.

Here’s how you can expect water damage to progress after one day, one week and longer:

In the First 24 Hours

When you reside in a house, there is a one in four chance of a flood damaging your home within a 30-year period in a high-risk area. Knowing what to do next is essential.

Take advantage of the first 24 to 48 hours after initial flooding or water damage because the effect will get much worse over time.

Soft furnishings and upholstery will soak through, and wooden structures can swell from the moisture. Personal belongings like books and photographs are especially vulnerable to warping beyond repair. In addition, mold can begin to develop within this timeframe.

Our people operate under the mindset of “restore vs. replace.” This will help you save money while preserving precious keepsakes that can’t be replaced.

We will go ahead and remove anything that is salvageable and begin the drying process. If there is anything that we cannot save, our experts will communicate this to you as soon as possible.

Within the First Week

As time goes on, the damage will increase exponentially. Mold can spread like wildfire with excessive moisture.

As mold sets in, it can even damage the home’s structure. The water will also break down any porous surfaces and corrode metal.

After One Week

One week is far too long to let water sit in your home. By this point, you may have crossed the point of no return.

The costs and efforts to restore the structure will have increased significantly, and the risks associated with structural damage might be too great to overcome.

How SERVPRO Will Help

SERVPRO’s restoration process begins with the first call, preferably within the first 24 hours. Service work normally starts with a thorough extraction of water. This helps prevent the spread of water in the structure and reduces drying time.

Mostly likely, floors, furniture and other belongings will require cleaning, sanitizing and deodorization. After the bulk of the water has been removed, our specialists will use industry-leading drying equipment to remove the water you can’t see.

Once we have completed all of these steps, we will move on to the construction process, which could include a couple of minor repairs or undertaking a full-on reconstruction job.

In order to make this process easier, allow our team to handle the initial damage mitigation and rebuild the ruined areas. That way, we can keep you up to date on every step and get you back in your home as soon as possible.

Regardless of the type of water damage sustained, SERVPRO has the tools and teams to help your home or business recover. Contact us 247 when you need a dependable team to help you recover.

Need a Partner You Can Trust? We’re Here

5/5/2022 (Permalink)

two SERVPRO employees unloading cleaning equipment out of a green van SERVPRO of New Center/Highland is your local restoration expert. We are the #1 choice in cleanup and restoration.

After natural disasters strike, many families are left with the burden of rebuilding their homes. These families are often in need of financial and community support to do so.

SERVPRO is committed to giving back and making a difference in the lives of those in need. We can handle anything from water to fire to storm damage in your home.

Water Damage

Your house is your safe haven. It’s where you and your family go to relax and unwind after a long day at work or school.

Unfortunately, there are many ways that water can make your home unsafe for you and the people around you. Floods cause more than $10 billion in damages nationwide every year, and you never know when you could become a part of the statistic.

Just last year, Detroit, and the New Center area in particular, was hit hard by flood damage. According to Fox 2 Detroit, vehicles and homes fell victim to massive rainfall, and multiple businesses reported they were greatly affected.

If you encounter this kind of damage, we’ll help you understand the severity, so you’re able to make the right choice for restoration.

Our location has the best-in-business tools to detect hidden moisture and extract standing water. As part of our water damage restoration services, we’ll ensure that your home is cleaned, dried and restored to its preloss condition.

Fire Damage

Did you know that a U.S. fire department responds to a fire every 23 seconds, and fires caused roughly $8.1 billion in direct property damage and losses nationwide in 2020?

When your home gets struck by a fire, not every restoration service will do to handle the cleanup after the fallout. It takes a specialized team of trained professionals like the ones at SERVPRO of New Center/Highland Park to treat you with respect and empathy while always treating your home and belongings with great care.

The process begins with an inspection and damage assessment, then moves through all the necessary in-between steps prior to starting repair work.

Storm Damage

Severe storms can potentially result in costly storm damage repair if you’re not on top of the restoration process firsthand with a prominent repair company. So, when the storm is over, you need to call up a restoration company to address the damage to prevent further structural and property damage.

SERVPRO of New Center/Highland Park wants to be that restoration company. We specialize in content restoration, with the mindset of restoring rather than replacing.

Our cleaning services include dry cleaning, wet cleaning, foam cleaning and abrasive cleaning. We can also cover any construction needs to bring your home back to preloss condition as soon as possible.

What Sets SERVPRO Apart?

Our experts belong to the No. 1 cleanup and restoration team in the nation with more than 50 years of experience. All of our locations are locally owned and operated, and supported by a widespread network of SERVPRO locations. You can rest easy knowing we are up to date on all the best restoration practices.

When you have a cleaning or restoration need, we’re already nearby and ready to help. We take pride in being a part of the New Center/Highland Park community and want to do our part in making it the best it can be. If you would like to schedule service for your home or business, simply call our location, day or night.

Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.

SERVPRO Insider – April 2022

5/5/2022 (Permalink)

Front page of newsletter. Our newest quarterly newsletter is here!

Our newest quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

In this issue, we’re highlighting a large fire loss in our Shiawassee territory. A local restaurant experienced a fire in the middle of the night that affected four other local businesses. Our SERVPRO team was on site starting the board up and mitigation process within hours. The surrounding businesses are currently smoke and water damage free and operating as normal. 

Get an inside look at the cleanup of one of the large loss jobs our Disaster Recovery Team worked on in Kentucky, learn how to prepare your home for floods, and read up on some tips on how you can protect your garden during rainstorms. 

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Residential Cleaning Services. Our residential cleaning services will ease the burden of the constant maintenance cleaning home, but will also create a safe, clean, and comfortable living environment for your clients. Our residential cleaning services include carpet and upholstery cleaning, air duct cleaning, odor removal, sewage and biohazard cleanup, and more! 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at

If Flooding Hits, These Are the Types You Might See

4/5/2022 (Permalink)

a street completely submerged in water with a flood warning sign sitting in roadway Regardless of the cause of the flooding, SERVPRO of New Center/Highland has the team to help you recover from any disastrous event.

It’s easy to underestimate the deadly effects of flooding, but this natural disaster actually takes more lives in the United States per year than hurricanes, tornadoes or flooding. Any community is susceptible to flooding, given there are many different types and causes behind them.

In fact, there are three common types of flooding, and they happen for four typical reasons.

3 Types of Natural Flooding

Flash floods are a very common type, due to the fact they result from heavy rain sitting over a single area. What looks like a little downpour can quickly become a full-on flood if the ground cannot absorb the bulk of water. Flash floods can be powerful enough to sweep away garbage cans, cars and much more.

River floods occur when there’s too much water for a river’s banks to hold, and the water spills over the sides, causing destruction.

Coastal floods happen in areas next to large bodies of water, when storm surges or cyclonic activity causes ocean or gulf levels to rise to flood levels.

The 4 Most Common Causes of Natural Flooding

Heavy rainfall. Storms with excessive rainfall, or storms that sit and rest over an area for an extended period can cause flash floods or river flooding. Urban areas are more at risk for rain floods, because the higher percentage of concrete and asphalt means there’s a lack of soil to soak up all that water. New Center was recently hit by a massive downpour in June 2021. The heavy rain took its toll on several local businesses. In fact, days later, many businesses were still dealing with the severe effects of the flooding and had to undergo major reconstruction.

Oceanic activity. Storm surges, hurricanes and rising tides can cause water levels to rise in waves, which can invade coastal communities and wreak havoc.

Dams and levees failing. The most notable example of this in recent history would be the disastrous levee breaks during 2005’s Hurricane Katrina. Levees and dams fail when cracks occur or excess pressure overtakes the dam’s ability to contain the surge of water behind it.

Snowmelts and ice dams. In areas of the country where heavy snow and prolonged freezing temperatures are common, snow and ice can build up over a winter’s time, and when they start to melt, they cause rivers of water to flow through area communities. Ice dams or ice jams happen when rivers become blocked by built-up ice being carried downstream, causing the banks to overflow.

Regardless of the cause of the flooding, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when flooding or water damage makes a mess in your life.

We Can Assist Your Business

3/17/2022 (Permalink)

a workspace and cubicle showing signs of water damage SERVPRO of New Center/Highland are your local commercial restoration experts. Contact us today should you experience any damage.

Every little bit of support helps when it comes to keeping a company afloat. As a company owner or manager, you understand that finding business success requires the utilization of every available hand. Significant delays or commercial harm might result in the company’s permanent closure.

Your company, on the other hand, already has a built-in secret assistant who can aid with cleaning and restoration. SERVPRO can handle a wide variety of business demands; it’s as if you have a hidden business partner overseeing an important aspect of your company’s success strategy.

Large loss recovery. Fires, hurricanes and floods are the most common causes of financial loss for businesses in the United States. They have the potential to cause considerable damage, particularly if they are not addressed quickly. When you call SERVPRO, you’ll be speaking with a highly trained team that’s available 24 hours a day to deliver reliable emergency services and minimize your downtime and recovery time.

Emergency Ready Plan. If your business has been adequately prepared, recovery may begin even before a disaster occurs. When the time comes, we can help you build a successful strategy. You may require an emergency chain of command, alternative meeting or work places or temporary suppliers after a disaster strikes, and we’ll get you set up with a game plan for all of this that you can initiate when you need to with a simple button click.

Cleaning of All Kinds. From specialist cleaning services like trauma site cleanup and safe biohazard removal to more normal cleaning requirements like carpet cleaning and upholstery restoration in high-traffic areas, we have services for every circumstance. We’ve been doing this for a while and have seen and cleaned pretty much everything.

Restoration Services. You can’t predict when you’ll experience a property damage event like flooding or a kitchen fire. Any kind of damaging event will need SERVPRO’s expert repair and cleaning services. From water removal to restoration, you can count on us to bring your company back to life after a disaster.

Industry Specialization. We can help businesses in any industry since we have spent decades knowing the ins and outs of each. We can assist you with any one-of-a-kind or specialty cleaning and restoration needs your company may have. In certain cases, we may even erect a fence around the construction area to keep it from interfering with the normal activities of the surrounding regions.

Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business.

A Broad Brush of Spring Weather Hazards in the United States

3/4/2022 (Permalink)

an image with a cloudy, rainy, sunny and snowy sky Extreme temperature changes can lead to the possibility of severe weather. SERVPRO of New Center/Highland is a click away if you experience any damage

The United States has one of the most wide-ranging climates of any nation on the planet due to its size. Seasonal weather patterns differ significantly throughout the country, from region to region, resulting in a broad range of weather threats all across the nation.

Let’s look at what each of the major regions of the United States, including here in Michigan, may expect as spring approaches and warm and cold air masses collide across the nation.

Flooding and water damage are common in the Pacific Northwest during the spring months due to severe rainfall. Also, melting and runoff from spring snowfall at higher altitudes can oftentimes cause its own challenges.

Winters in the Upper Midwest and Northeast, including here in Michigan, are the longest and coldest. Even into late spring and early summer, residents from Maine to the Dakotas may expect frigid temperatures, blizzards and plenty of snow. As the snow melts and warm air rolls into Michigan, several hazards become present including melting and heavy rains contributing to flooding and severe storms, including tornadoes.

As spring arrives, severe heat waves may threaten people and property across the Southwest and southern West Coast. Tsunamis generated by tectonic activity are also a possibility in the South Pacific, which includes Hawaii.

When conditions are dry and windy in the central United States, essentially from Iowa down to Texas, wildfires are also on the radar and can spread swiftly in the right conditions. This region in the middle of the country is also susceptible to severe and highly destructive spring storms as the region contains what is known as Tornado Alley because of its high risk of tornadoes.

Throughout the Southeast, severe weather events such as thunderstorms and tornadoes inland, as well as early-season hurricanes near the coast, are possible.

Although your risk might be different from that of family or friends in other states, you are still in danger of severe weather, and you can never be too prepared.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO for fast, expert recovery.

What to Know About Our Services

2/18/2022 (Permalink)

a green SERVPRO van parked in a warehouse full of equipment When you need cleanup and recovery of any kind, you can trust SERVPRO of New Center/Highland Park to get the job done.

You might have a general understanding of what’s going on when you see our big green truck rolling through town. Perhaps someone had some damage occur at home, and our team on its way to restore it.

Most have a general idea of SERVPRO as some kind of restoration company. Now, that’s not untrue, but it’s only a tiny grasp of what we really are—a full-service cleaning, restoration and reconstruction behemoth.

Here’s a more complete look into the spectrum of services SERVPRO offers:

Water damage recovery. Whether it’s a leak or a flood, we can get you back to dry.

Fire damage recovery. Although the United States is on a 40-year downward trend, fires still occur every 23 seconds. Fires can cause big damage, but we provide big help.

Mold removal. Mold crops up quickly after water damage if not treated properly, and at times can threaten the structure of your home. It isn’t safe to remove mold on your own as you can endanger yourself and even unintentionally spread it. Let our pros handle it for you.

Storm recovery. All kinds of natural disasters can cause large-scale damage, but we can tackle all of your recovery needs.

Commercial needs. Businesses and commercial spaces have access to all the same services we provide to homeowners, along with a few more specialized services for commercial spaces.

General cleaning. Both your home and your business need some extra hands to help clean every now and then. Whether it’s carpets or upholstery or anything in between, you’ve got more important things vying for your attention. We can give you the clean you need so you can focus on better things.

Specialty cleaning. We provide everything from document restoration to duct cleaning to biohazard cleanup. If it can get dirty or otherwise gross, we can make it shine.

Construction. In the unfortunate circumstance when the worst happens and areas of your space can’t be restored, you can rely on SERVPRO to rebuild those areas to their preloss condition. 

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.